What happens if my card is declined?

  • Your payment will not be processed. The card that is used for making payment must have the same billing information that you entered into our online payment system. This includes the billing zip code. Other reasons for declines include card information on file that differs due to a new expiration date or new security code (CVV).
  • If the declined payment is for a regularly scheduled payment, College Green will attempt to collect the payment again in five (5) business days.
  • If the decline is due to insufficient funds for the enrollment fee, you will need to choose a different credit/debit card with sufficient funds.
  • If the decline is due to an invalid expiration date or CVV code, you will need to update your profile with the new card information.