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Financial Aid Satisfactory Academic Progress (SAP)

The KC Financial Aid Office will determine which students have not met requirements of the SAP Policy at the end of each term (fall, spring, summer). Students on Warning or Suspension will see this status in AccessKC.

SAP Orientation & Quiz

Satisfactory Academic Progress (SAP) Appeal Process

We are pleased to announce we have established a partnership with Inceptia to expedite the financial aid appeal process by utilizing the SAP Advisor online portal. SAP Advisor is an accessible, intuitive tool that will guide you through the process to request an appeal and upload an academic plan, if required. You will be notified of SAP violation(s) and the process to appeal, if eligible.

Appeal contracts must be reviewed and signed in-person with an Appeal Specialist. This is not currently offered electronically.

SAP DEADLINES:

  • The Fall term appeal deadline is Dec. 1, 2025.
  • The Spring term appeal deadline is April 24, 2026.
  • The Summer term appeal deadline is July 24, 2026.
What happens next?

You may access SAP Advisor by CLICKING HERE.

You will need to do the following:

  • Log in by using your last name, email address, last 4 digits of your social security number, and date of birth.
  • Select appeal situation(s) that apply to you.
  • Explain your situation in detail, upload supporting documentation.
  • Complete and upload an academic plan with your advisor if required.
  • E-sign and submit your appeal.

Upon receipt of all required documents, Kilgore College’s Financial Aid Office will review your appeal submission. You will be notified via email if there are any questions or if additional documentation is required. Your school will contact you with the results via email.  

About Inceptia:

Inceptia, a nonprofit organization, provides innovation and leadership in higher education access and success through engaging and empowering students and streamlining processes. Learn more at Inceptia.org.

  • Grade Point Average (Qualitative) Standards
    Students must maintain a 2.0 Financial Aid cumulative grade point average each term
  • Course Hour Completion (Quantitative) Standards
    Students must complete 67% of the term hours enrolled in to maintain progress.
  • Maximum Time Frame Completion: (Pace)
    Students enrolled at Kilgore College are expected to work toward a specific degree or certificate and to complete that goal within a certain reasonable timeframe. Once the student has reached or exceeded the 150% timeframe, he/she will be placed on suspension and no longer be eligible for financial aid

Suspension Appeal Priority Deadlines

  • Fall 2025-26 Suspension Appeal deadline: Dec. 1, 2025
  • Spring 2025-26 Suspension Appeal deadline: April 24, 2026
  • Summer 2025-26 Suspension Appeal Deadline: July 24, 2026

SAP Specifics

Grade Point Average (Qualitative) Standards
  • Students must maintain a 2.0 Financial Aid cumulative grade point average for all college-level courses combined with any remedial or COLS classes. Scholarships carry specific GPA requirements.
  • Grades of A, B, C, D, F and I will count toward the Financial Aid Cumulative GPA.
  • Grades of W and IP will not count toward the Financial Aid Cumulative GPA.
  • Grades of “IP” are considered passing grades by Financial Aid.
  • Remedial coursework will be included in the Financial Aid Cumulative GPA.
  • Academic work will be checked at the end of each semester and will include all flex and mini semester coursework.
  • Prior periods of enrollment will be evaluated for SAP prior to awarding.
  • All grades are factored in whether financial aid paid for the classes or not.
Course Hour Completion (Quantitative) Standards
  • Students must complete 67% of all hours of enrollment to maintain progress. Scholarships maintain specific hourly requirements.
  • The number of hours in which a student is enrolled on the official census day for each course determines the number of hours needed for completion.
  • Completion rates will be checked at the end of each semester and will include all remedial, flex and mini semester coursework.
  • Grades of A, B, C and D are considered completed grades and will be included in the calculation of hours completed.
  • Grades of W, F, I and IP are considered attempted hours and are used for this determination.
  • Hours which transfer into Kilgore College will be counted toward the student’s completion rate.
  • All hours are factored into the rate whether financial aid paid for the classes or not.
Maximum Time Frame Completion (Pace)
  • Students enrolled at Kilgore College are expected to work toward a specific degree or certificate and complete that goal within a reasonable timeframe.
  • All periods of enrollment are counted toward the 150% timeframe, whether or not financial aid paid for those hours.
  • Students who enroll in courses not included in their declared major course of study or certificate program will not receive financial aid for those courses.
  • Developmental hours will not count toward the 150% completion rate.
  • Students who change their program of study may use up eligibility for federal aid prior to completion of their degree or certificate.
  • A student’s attempted credit hours cannot exceed a maximum of 150% of the hours required to complete a declared major course of study or certificate program.
  • Once the student has reached or exceeded the 150% timeframe, he/she will be placed on suspension and no longer be eligible for financial aid.
Financial Aid Warning
  • Students who do not meet Satisfactory Academic Progress will be placed on Financial Aid Warning.
  • The student will be eligible to receive financial aid for the subsequent semester while on Financial Aid Warning status.
  • Students on Financial Aid Warning may be subject to institutional requirements including counseling, tutoring logs, limited hours of enrollment, no online registration, no self-registration, specialized academic plans, signed contracts or other requirements deemed necessary for student success.
Financial Aid Suspension
  • Students who do not meet Satisfactory Academic Progress while on Financial Aid Warning status will be placed on Financial Aid Suspension.
  • While on suspension, a student is no longer eligible to receive federal financial aid.
  • To reestablish financial aid eligibility, a student must enroll in sufficient hours to raise their cumulative GPA and completion rate to the minimum standards of the Satisfactory Academic Policy.
Financial Aid Suspension Appeals
  • Students wishing to appeal their suspension status must complete and submit required documents, including the Financial Aid Suspension Appeal Form, a typed statement of explanation, unofficial transcript, official documentation and, when applicable, an official degree audit.
  • Types of extenuating circumstances may include injury or illness of the student or immediate family member, death of an immediate family member, major pregnancy-related issues or other documented serious circumstances.
  • Appeals will be evaluated by an Appeals Committee.
  • Approved appeals will require an appointment with the Financial Aid Office to sign a contract outlining the terms of the appeal.
  • Students whose appeals are granted will be considered to be on Financial Aid Probation.
  • Students must strictly follow the terms of the appeal contract. Changes must be approved by the Financial Aid Office prior to the change.
  • Students who exceed the 150% limit may be able to submit an Excessive Hour Appeal.
Transfer Students
  • Students with no history at KC will be assumed to be making satisfactory academic progress at the time they transfer into Kilgore College unless flagged by the Department of Education for unusual enrollment.
  • If official transcripts show the student has not completed hours or the overall GPA is below the minimum 2.0 cumulative GPA, the student will be placed on suspension.
  • Hours that transfer into the major course of study will be counted toward the 150% timeframe eligibility regulation, along with any hours of enrollment at Kilgore College.
  • Transferring students should be aware that Pell LEU and loan aggregate limits still apply to any award package at KC.
  • Hours accepted and transferred into Kilgore College will be counted in the completion rate.
Scholarships/Non-Federal Funds & Academic Progress
  • Most scholarship and non-federal aid funds carry specific academic and enrollment requirements for renewed funding.
  • Students receiving institutional, departmental or state funds should check with the Scholarship Coordinator regarding Letters of Agreement and scholarship eligibility terms.
  • Scholarship eligibility is evaluated at the end of each long semester.
  • Scholarships do not have a Warning or Probation status. Students who do not meet renewal criteria will not receive those funds for the following semester.
  • Performance-based scholarships may carry different renewal terms.
Veterans Benefits & Academic Progress
  • Students receiving any type of veterans education benefits are encouraged to comply with satisfactory academic progress standards.
  • Federal veterans benefits, including GI Bill, Post-9/11 and Vocational Rehabilitation, do not have specific satisfactory academic progress policies.
  • Students may continue to use these benefits even if on financial aid suspension.

Important Files

For more information please contact

Caleigh Challis

  • Appeal Specialist
  • Financial Aid Department
  • KC-Longview Hendrix Bldg. (HNDRX), 104
Contact

Amber Paredes

  • Appeals Specialist
  • Financial Aid Department
  • Devall Student Center (DEVAL), 222
Contact

Financial Aid

  • Financial Aid Main Contact
  • Devall Student Center, 2nd Floor
Contact

James Horton

  • Veterans Specialist - Financial Aid
  • Assists students with last names beginning with A-M
  • Devall Student Center, (DEVAL), 2nd Floor
Contact

Beverly Betts

  • Specialist - One Stop Shop
  • Financial Aid Department
  • Devall Student Center (DEVAL), 1st Floor
Contact

Jason Robbins

  • Specialist
  • Financial Aid Department
  • Devall Student Center (DEVAL), 1st Floor
Contact