Soft Skills

Time Management

This training will provide strategies to increase both personal and professional productivity, as well as learn to worksmarter. Exceptional time management skills have a powerful effect on shaping an organized, successful business.

Teamwork & Team Building

This training will encourage participants to explore the different aspects of a team, as well as ways that they can become top-notch team performers. Your participants will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.

Customer Service

This training will look at types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over-the-phone techniques, dealing with difficult customers, and generating return business.

Creativity: Thinking Outside the Box

This training will provide informative tools and practical strategies that will help shape a creative workplace. Creativity plays a big role in building a positive work environment, in which employees will feel confident in expressing their ideas. When creativity emerges, powerful opportunities and advancements will happen.

Accountability in the Workplace

This training will provide informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity and generate an enhanced workplace.

Critical Thinking Skills

Workers who can think on their feet are difference-makers. These workers approach problems with a critical eye, and they are willing to think outside the box to resolve issues. That way, workers who serve as critical thinkers may be well-equipped to solve problems before they escalate.  

Problem-Solving

This training will give participants an overview of the entire creative problem-solving process, as well as key problem-solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop.

Interpersonal Skills

This training will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

Communication Strategies

This training will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Conflict Management

In this training, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If it is left unchecked or not resolved it can lead to lost production, absences, attrition, and even lawsuits.

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