Welcome to Kilgore College

We're so glad you're here! Please take time to look at our collection of resources and information that you'll need to be successful at KC!

Plan to spend at least an half an hour going through the SAP counseling information. Use the left and right arrow buttons at the bottom of each page to navigate through the SAP Training. We'll cover a lot of useful information and have several short, simple quizzes to make sure that you understood the key points in each section. If you select an incorrect answer, you can try again.

It is important to understand that federal regulations require a student to meet basic standards for financial aid eligibility. To do this you need to review and understand the Kilgore College Financial Aid Satisfactory Academic Progress (SAP) Policy.

Kilgore College Financial Aid SAP Policy:
Click here for the SAP Policy

How to view SAP in your AccessKC portal:
Click Here for how to view SAP in your AccessKC portal

The KC Financial Aid Satisfactory Academic Progress (SAP) policy is comprised of 3 components:

• Grade Point Average (GPA)
• Quantitative measurement (defined as pace rate, rate of progression, or completion rate)
• Maximum timeframe, excessive hours, or maximum credits allowed

The items below will impact your SAP:

• Taking classes not required for your degree plan or program
• Failing classes
• Dropping classes
• Not successfully completing courses
• Accumulation of too many hours

Information on Qualitative Standard (GPA):

You must maintain a minimum GPA of 2.0, which is a C average.

• Classes with I or W grades are not part of the GPA calculation.
• Failing class grades are considered complete and are part of the GPA calculation.
• Grades for remedial and ESL courses will count in the GPA calculation.
• All grades received for courses taken at Kilgore College will be included in the GPA calculation.
• Note: The SAP GPA may differ from the academic GPA shown on the student transcript.

Online GPA Calculator: GPA Calculator

Information on Quantitative Standard (Completion Rate):

You must complete at least 67% of all hours attempted.

• Grades of A, B, C, D, repetitions, and transfer credits are considered completed credits.
• Only one successful completion of a course counts toward completed credits, but all attempts count toward total attempted hours.
• Grades of F, I, W, and IP are not considered successful completions.

How to Calculate Your Completion Rate:

To determine your completion rate, divide the total number of hours you’ve successfully completed by the total number of hours you’ve attempted.

Completion Rate Formula:

Completion Rate = Number of credit hours earned ÷ Number of credit hours attempted

You can also use an online calculator:
Completion Rate Calculator

Information on Maximum Timeframe Completion (150% Rule):

Students are expected to work toward a specific degree or certificate and complete that goal within a defined timeframe.

• Federal aid eligibility is limited to 150% of the total credit hours required to earn a certificate or degree.
• All periods of enrollment count toward the 150% limit — even if financial aid was not used for those hours.
• All Associate of Arts, Associate of Science, and AAS degrees reach the maximum timeframe at 90 attempted hours.
• Certificate program timeframes vary by program.
• To calculate your maximum timeframe: Total required program hours × 1.5
  Example: 60-hour program × 1.5 = 90-hour maximum timeframe

If you're unsure of your maximum timeframe, please contact the Financial Aid Office for assistance.

Students who do not meet Satisfactory Academic Progress at the end of a semester will be placed on Financial Aid Warning. The student will still be eligible to receive financial aid for the subsequent semester while on Financial Aid Warning status. Students on Warning must be very careful about failing, withdrawing, or dropping classes in the upcoming semester to avoid suspension. Students who do not meet Satisfactory Academic Progress at the end of the following semester will be placed on Financial Aid Suspension. Students on Suspension lose financial aid eligibility.

Appealing a Suspension Status

The Kilgore College Financial Aid Satisfactory Academic Progress (SAP) policy explains how to appeal for aid reinstatement or how to return to good standing.

• You may appeal your Suspension status to an appeal committee through the Financial Aid Office.
• The SAP policy outlines the full appeal process and requirements.

Suspension Appeal Packet:
Download Suspension Appeal Packet (PDF)

Steps to Submit a Financial Aid Suspension Appeal

• Must have a valid and current FAFSA on file at Kilgore College.
• Obtain the Financial Aid Suspension Appeal Form (available on the Financial Aid website).
• Complete the Financial Aid Suspension Appeal Form in full.
• Submit your unofficial Kilgore College transcript and any transcripts from previously attended colleges.
• If appealing for Excessive Hours, include an official KC degree audit signed by your advisor showing remaining hours needed.
• Complete the online Satisfactory Academic Progress (SAP) Counseling Session.
• Provide documentation supporting your circumstances.
• Include a personal student statement of circumstances.

Important: Any incomplete suspension appeal submitted will be automatically denied.

Common Reasons for a Financial Aid Appeal

• An injury or serious illness affecting you or a family member
• Loss of employment or a significant increase in work hours during the term
• Loss or change of housing situation
• Qualifying life event such as divorce, birth, or death of a family member
• Natural disaster impacting your ability to complete coursework
• Military duty or deployment

Note: You must provide supporting documentation to verify your circumstances when submitting an appeal.

Examples of Supporting Documentation (Must Include Dates)

• Obituary notice
• Military orders
• Medical documentation from a hospital or doctor, including relevant dates
• Letters from counselors or therapists
• Divorce documents
• Eviction notice

Important: Supporting documentation must directly match the reason stated on your appeal form and include dates that align with the term(s) during which your academic performance did not meet SAP standards.

We recommend you submit the complete packet at least 2 weeks before registration.

Your appeal may be considered by an appeal committee that is composed of the following:

• Retention counselor
• Academic counselor
• Faculty member

You will be notified within 30 days of filing your appeal via email whether you are approved or denied. Appeals are not guaranteed.

If your appeal is granted, you will be notified via email, as you will need to schedule an appointment to sign an appeal contract. Once the appeal contract is signed, your financial aid will be reinstated and you will be placed on financial aid probation.

If the appeal is denied, you will remain on financial aid suspension.

The Appeal Contract may likely be composed of the same institutional requirements as those described under the Financial Aid Warning plan.

Students must strictly follow the terms of the Appeal Contract. If changes are requested, the Financial Aid Office must be consulted prior to the change, or the contract becomes invalid and the student returns to financial aid suspension.

Students who violate the terms of their contract will not be eligible for another appeal.

Your academic progress is monitored very closely. Once you meet SAP requirements, you can return to good standing.

How do I get financial aid reinstated, if I am placed on suspension and do not appeal?

To reinstate financial aid, you will have to pay for courses out-of-pocket and meet the minimum satisfactory progress standards that you previously failed to meet (cumulative GPA of 2.0 and/or pace rate of 67%).

The number of credit hours needed to reach these minimum standards will vary by student.

You must notify the Financial Aid Office that you have reestablished eligibility.