Student Support Services

Find out who to call to find the answers to your questions!

Resources/Services

What Office & Where

Contact Information

Hours of Operation

Student Records & Transcripts
Drops & Withdrawals
International Student Support
(Kilgore only)

 

Office of Admissions & Registrar
Devall Student Center
(DEVAL),
2nd Floor

Longview Drops & Withdrawals:
KC-Longview Hendrix Bldg.
(LVHDX), Main Office

Phone: (903) 983-8198
www.kilgore.edu/registrar

Regular KC Business Hours
7:45 a.m. to 5 p.m. Mon-Thurs
7:45 a.m. to 3:45 p.m. Fri

 

KC-Longview
7:45 a.m. to 6 p.m. Mon-Thurs
7:45 a.m. to 2:30 p.m. Fri

Housing
Clubs & Organizations
Student Activities & Events
Dining Services
Parking Permits (Kilgore Only)
KC Student ID Card (Kilgore Only)
Ranger Card (Kilgore Only)

Campus Life
Devall Student Center
(DEVAL) 1st Floor

Phone: (903) 983-8191
www.kilgore.edu/cashier-office

7:45 a.m. to 5:00 M-Th
7:45 a.m. to 3:45 p.m. Fri

Career Counseling
Texas Workforce Solutions

Career Resources
Kilgore:
Devall Student Center
(DEVAL), 2nd Floor
Texas Workforce Solutions
Student Support Bldg. (SSUPP)
Room 111

Phone: (903) 983-8644
www.kilgore.edu/career-services

7:45 a.m. to 5 p.m. Mon-Thurs
7:45 a.m. to 3:45 p.m. Fri

Student Account Questions
Billing, Payments & Refunds
Payment Plans (Kilgore only)

Cashier’s Office
Kilgore:
Devall Student Center
(DEVAL), 1st Floor
Longview:
KC-Longview Hendrix Bldg.
(LVHDX), Main Office

Kilgore Phone
 (903) 983-8108
Longview Phone:
(903) 753-2642
www.kilgore.edu/cashier-office

7:45 a.m. to 5 p.m. Mon-Thurs
7:45 a.m. to 3:45 p.m. Fri
KC- Longview
7:45 a.m. to 6 p.m. Mon-Thurs
7:45 a.m. to 2:30 p.m. Fri

Academic Advising
Change of Major Advising
Mental Health Counseling
Academic Suspension & Appeal
Transfer Questions
Degree Audits

Counseling & Academic Advising
Kilgore:
Devall Student Center
(DEVAL), 2nd Floor
Longview:
KC-Longview Hendrix Bldg.
(LVHDX), Suite 230

Kilgore Phone:
(903) 983-8206
Longview Phone:
(903) 753-2642
www.kilgore.edu/counseling

Click here for appointments
for KC-Longview

7:45 a.m. to 5 p.m. Mon-Thurs
7:45 a.m. to 3:45 p.m. Fri
KC- Longview

7:45 a.m. to 5 p.m. Mon-Thurs
7:45 a.m. to 2:30 p.m. Fri

ADA Accommodations
Disability Services

Disabilities Services Office
Devall Student Center (DEVAL)
2nd Floor

Phone: (903) 983-8682
www.kilgore.edu/disability-services

7:45 a.m. to 5 p.m. Mon-Thurs
7:45 a.m. to 3:45 p.m. Fri

 

Help Desk:
Blackboard, AccessKC, Email
& other computer-related issues.

eLearning - Woodfin Bldg.
(WDFIN), Room 101
After-Hours Help Desk
Student Support Bldg.
(SSUPP), Room 104

 

Phone: (903) 988-7522
Email: helpdesk@kilgore.edu

 

8 a.m. to 5 p.m. Mon-Thurs
8 a.m. to 3:45 p.m. Fri

After-Hours Help Desk
5 p.m. to Midnight, Sun-Thurs

For help outside of these times,
contact your instructor.

Financial Aid Questions
Scholarships
Loans
Free Application for Federal
Student Aid (FAFSA)
Satisfactory Academic Progress (SAP)
Veterans Education Benefits
Student Employment

Financial Aid
Kilgore:
Devall Student Center
(DEVAL), 2nd Floor
Longview:
KC-Longview Hendrix Bldg.
(LVHDX), Room 104

Kilgore Phone: (903) 983-8211
Longview Phone: (903) 236-2058
www.kilgore.edu/financial-aid

7:45 a.m. to 5 p.m. Mon-Thurs
7:45 a.m. to 3:45 p.m. Fri
KC- Longview
7:45 a.m. 5 p.m. Mon-Thurs
7:45 a.m. 2:30 p.m. Fri

Assistance with Books
Childcare Assistance
Transportation Assistance
Tutoring (Longview North Zone)
Study Skills Counseling

Instructional Student Support
Only for special populations,
contact to ask about requirements.
Kilgore: Tuesdays ONLY
Student Support Bldg.
(SSUPP), Room 111
Longview: Longview North Bldg.
(LVNTH), Rooms 101 & 105

Phone: (903) 236-2030
www.kilgore.edu/iss

7:45 a.m. to 5 Mon-Thurs
7:45 a.m. 3:45 Fri
KC- Longview
7:45 a.m. 6 p.m. Mon-Thurs
7:45 a.m. 2:30 p.m. Fri

Battery Jumpstarts
Accidental Vehicle Lockout
Safety Escorts
Parking Permits (Longview Only)
Parking Tickets
Report an Incident
KC Student ID Card (Longview Only)
Ranger Card (Longview Only)

KC Police Department (KCPD)
Kilgore: 818 E. Main St.
Longview: Longview Hendrix Bldg.
(LVHDX), Room 102

Kilgore Phone: (903) 983-8650
Longview Phone: (903) 236-2011
www.kilgore.edu/kcpd

 

Office Hours:
7:45 a.m. 5 p.m. Mon-Thurs
7:45 a.m. to 3:45 p.m. Fri
In Kilgore, officer on duty
24 hours a day

KC-Longview
7:30 a.m. to 9 p.m. Mon-Thurs
7:30 a.m. to 2:30 p.m. Fri

 

 

Computer & Internet Access
Study Rooms
Copying & Printing
ProctorU Testing

Randolph C. Watson Library
Kilgore: Randolph C. Watson
Library (WATSN)

Library Phone: (903) 983-8237
library.kilgore.edu

7:30 a.m. to 9 p.m. Mon-Thurs
7:30 a.m. to 3:45 p.m. Fri
2 to 5 p.m. Sun

Study Skills Counseling
Tutoring
Computer & Internet Access
Free Printing
ProctorU Testing

Student Success Programs
The Zone Learning Center
Student Support Bldg.
(SSUPP), Rooms 119 & 104

Longview: Longview North Zone
KC-Longview North Bldg.
(LVNTH), Room 100

The Zone
Phone: (903) 988-7491
www.kilgore.edu/student-success

Longview North Zone Phone:
(903) 236-2031
www.kilgore.edu/north-zone

The Zone
8 a.m. to 6 p.m. Mon-Thurs
8 a.m. to Noon Fri

Longview North Zone
8 a.m. to 7 p.m. Mon-Thurs
8 a.m. to Noon Fri

TSI Testing
Proctored Testing

Testing Services
Kilgore:
Devall Student Center
(DEVAL), 2nd Floor
Longview:
KC-Longview Hendrix Bldg.
(LVHDX), Room 210

Kilgore Phone: (903) 983-8215
www.kilgore.edu/testing-kilgore

Longview Phone: (903) 236-2051
www.kilgore.edu/testing-longview

Kilgore:
8 a.m. to 6 p.m. Mon-Thurs
8 a.m. to 3:45 p.m. Fri

KC-Longview
8 a.m. to 9 p.m. Mon-Thurs
8 a.m. to 2:30 p.m. Fri

KC Food Pantry

Student Development Office
Kilgore:
Devall Student Center
(DEVAL), Room 165
Longview:
KC-Longview Hendrix Bldg.
(LVHDX), Main Office

Kilgore Phone: (903) 983-8189
Longview Phone: (903) 753-2642

7:45 a.m. to 5 p.m. Mon-Thurs
7:45 a.m. to 3:45 p.m. Fri
KC- Longview
7:45 a.m. to 6 p.m. Mon-Thurs
7:45 a.m. to 2:30 p.m. Fri