BUSINESS LEADERSHIP SKILLS CERTIFICATE
The following three courses can be taken stand-alone or as a part of an eight course certificate. For those who want to advance into a supervisory position, new to management or seeking jobs as managers & need to enhance personal skills. Completers of all 8 courses will receive a 144-hour Business Leadership Skills Certificate. Students have the option to attend face-to-face class meetings or access class meetings using video conferencing.
For more info, contact Brenda Brown at (903) 983-8288 or bjbrown@kilgore.edu.
Communication Skills for Managers & Supervisors
18 hours, $150
(BMGT 1022 – Workplace Communications)
Communication skills essential for supervisors & managers in the workplace. Topics include communication styles, listening/effective verbal/non-verbal communication skills.
Kilgore campus:
BMGT 1022.0002 Q2
Monday-Friday
Begins Jan. 9, 2023
8 a.m. to 12:30 p.m. for 1 week
BMGT 1022.0003 Q3
Monday-Friday
Begins March 20, 2023
8 a.m. to 12:30 p.m. for 1 week
For more info, contact Brenda Brown at (903) 983-8288 or bjbrown@kilgore.edu.
Leadership Skills for Managers & Supervisors
18 hours, $150
(BMGT 1020 – Leadership Skills for Supervisors/Managers)
This course is an overview of the necessary leadership skills required of supervisors and managers in today’s workplace. Emphasis is placed on the role and function of a leader, organizing time, space and information, understanding motivation and behavior, and developing your own leadership style.
Kilgore campus:
BMGT 1020.0002 Q2
Monday-Thursday
Begins Jan. 17, 2023
8 a.m. to 3 p.m. for 3 days
BMGT 1020.0003 Q3
Monday-Thursday
Begins March 27, 2023
8 a.m. to 12:30 p.m. for 1 week
For more info, contact Brenda Brown at (903) 983-8288 or bjbrown@kilgore.edu.
Performance Management Skills
18 hours, $150
(BMGT 1011 – Employee Performance Review)
Covers the knowledge, skills and processes required for effective performance with emphasis on the information and competencies required for leaders who are (or soon will be) in a supervisory or management position.
Kilgore campus:
BMGT 1011.003 Q2
Monday-Thursday
Begins Feb. 13, 2023
8 a.m. to 12:30 p.m. for 1 week
BMGT 1011.004 Q3
Monday-Thursday
Begins April 24, 2023
8 a.m. to 12:30 p.m. for 1 week
Professional Business Speaking Skills
18 hours, $150
(POFT 1002 – Business Speaking Skills)
Covers effective techniques to improve presentation and public speaking skills. Emphasis is on how to improve listeners’ retention & eye contact when making business presentations.
Kilgore campus:
POFT 1002.0003 Q2
Monday-Thursday
Begins Feb. 6, 2023
8 a.m. to 12:30 p.m. for 1 week
POFT 1002.0004 Q3
Monday-Thursday
Begins April 17, 2023
8 a.m. to 12:30 p.m. for 1 week
For more info, contact Brenda Brown at (903) 983-8288 or bjbrown@kilgore.edu.
Quality Customer Service
18 hours, $150
(POFT 1005 – Introduction to Customer Service)
Covers the supervisor’s role in customer service. Dealing with angry customers, handling customer complaints, and how to develop a quality customer service environment.
Kilgore campus:
BUSG 1005.0041 Q2
Tuesday-Thursday
Begins Jan. 23, 2023
8 a.m. to 3 p.m. for 1 week
BUSG 1005.0052 Q3
Monday-Thursday
Begins April 3, 2023
8 a.m. to 12:30 p.m. for 1 week
For more info, contact Brenda Brown at (903) 983-8288 or bjbrown@kilgore.edu.
Team Building in the Workplace
18 hours, $150
(POFT 1019 – Team Building in the Workplace)
This course covers the basic principles of building & sustaining teams in organizations. Topics include team dynamics, process improvement & collaboration.
Kilgore campus:
BMGT 1019.0003 Q2
Monday-Thursday
Begins Jan. 23, 2023
8 a.m. to 12:30 p.m. for 1 week
BMGT 1019.0004 Q3
Monday-Thursday
Begins April 10, 2023
8 a.m. to 12:30 p.m. for 1 week
For more info, contact Brenda Brown at (903) 983-8288 or bjbrown@kilgore.edu.
Workplace Issues for Managers and Supervisors
18 hours, $150
(BMGT 1012 – Fundamentals of Management)
Covers the knowledge, skills & processes required to address today’s workplace issues legally, productively & with sensitivity. Topics include managing workplace diversity, preventing violence & harassment, employment law & coping with stress in today’s evolving workplace.
Kilgore campus:
BMGT 1012.0004 Q2
Monday-Thursday
Begins Feb. 20, 2023
8 a.m. to 12:30 p.m. for 1 week
BMGT 1012.0004 Q3
Monday-Thursday
Begins May 1, 2023
8 a.m. to 12:30 p.m. for 1 week
For more info, contact Brenda Brown at (903) 983-8288 or bjbrown@kilgore.edu.
Workplace Critical Thinking and Problem-Solving
18 hours, $150
(BMGT 10004 – Workplace Critical Thinking and Problem-Solving)
Emphasizes structured approaches to critical thinking and problem-solving, interpreting data for effective problem solving and recommending corrective action.
Kilgore campus:
BMGT 1004.0003 Q2
Monday-Thursday
Begins Feb. 27, 2023
8 a.m. to 12:30 p.m. for 1 week
BMGT 1004.0005 Q3
Monday-Thursday
Begins May, 8, 2023
8 a.m. to 12:30 p.m. for 1 week
For more info, contact Brenda Brown at (903) 983-8288 or bjbrown@kilgore.edu.