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Financial Aid - Appeals Process

How do I appeal my financial aid suspension?

Any student, who has been placed on Financial Aid Suspension, has the right to request a suspension appeal based on the following extenuating circumstances:

  • Injury or Illness of the student of immediate family member - immediate family members consist of your children, parents, siblings, or guardian. A detailed explanation with specific dates will be required, along with documentation from doctor or hospital records.
  • Death of an immediate family member - immediate family members consist of your children, parents, grandparents, siblings, or guardian. A death certificate, obituary, and proof of the relationship will be required along with a detailed explanation of how their death affected you academically.
  • Major Pregnancy related issues - these issues must be serious conditions and you will be required to bring in documentation from your OB/Gyn confirming the diagnosis and proof that he placed you on bed rest or due to problems during labor and delivery that required an extended hospital stay.
  • Other extenuating circumstances - any other serious problem that can be proven with documentation. A detailed explanation of what the circumstances were and why they affected you academically will also be required.
  • Students placed on Suspension due to PACE or 150% Rule - must provide documentation that you can complete your program of study within a reasonable timeframe (less than 2 semesters).

NOTE: Every student that requests a Financial Aid Suspension Appeal, will also be required to complete and submit a Suspension Appeal Form along with all required documentation not only for the semester that the student was placed on suspension, but also the semester that the student was placed on warning. Submitting incomplete forms and/or completed forms without documentation will not be accepted for consideration or review. Submitting the form and documentation does not guarantee that your appeal will be granted.

The Financial Aid Office will review each of the following elements when determining whether to grant or deny an appeal:

  • The Financial Aid Office will contact instructors to verify that you notified them of the situation and made every attempt to complete missed work and quizzes or tests required during your absence.
  • All documentation submitted will be verified and a timeline of events must be consistent with the student’s enrollment during the Warning and Suspension timeframe.
  • All previous college transcripts MUST be on file in the Kilgore College Registrar’s Office prior to the suspension appeal review process, as all college grades will be reviewed to determine whether the appeal should be granted or denied.
  • An interview will be scheduled to review the details and documentation submitted. It is the student’s responsibility to call the Financial Aid Office to set this appointment at their convenience.  If the suspension is granted, the student will be placed on Probation and a Suspension Appeal Contract will be created. The student must agree with terms and conditions prior to signing the contract. Any element of the contract that is not successfully completed will render the contract NULL & VOID. The student will then be placed back on suspension with no further possibility of another appeal.
  • The Financial Aid Office will verify that the student was making SAP prior to the event that caused the suspension.

NOTE: Students can only apply for a Suspension Appeal one time. All Suspension Appeal Forms with documentation, MUST be submitted to the Financial Aid Office with a scheduled appointment for no later than two weeks prior or REGISTRATION. There will not be any scheduled appointments for suspension appeals two weeks prior to REGISTRATION, during REGISTRATION, or during the first two weeks of class.

Financial Aid Suspension Appeal Form
(Suspension appeal form for a semester GPA below 2.0 or you dropped to many classes.)

Suspension Appeal Form for Excessive Hours
(Suspension appeal for anyone who has received a letter of Limited or No Financial Aid Eligibility)

» Contact Information

Kilgore College
Financial Aid Office
(903) 983-8211
FAX: (903) 988-7528

Scholarship and Work Study
Phone: (903) 983-8210
Location: Devall Student Center (DSC) 2nd Floor

Office Hours:
Mon-Thurs: 7:45 a.m. - 5 p.m.
Friday: 7:45 a.m. - 3:45 p.m.


Kilgore Campus: 1100 Broadway, (903) 984-8531 KC–Longview Campus: 300 S. High, (903) 753-2642
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