Payment Options

Pay online or pay in-person at the Cashier's Office in Kilgore or Longview.

Kilgore College uses two methods of online payments:

  • QuickPAY (one-time payments): An electronic system for all students to view their bills, print their bills and make one-time payments online with a credit/debit card or e-check (ACH). See instructions below on how to use QuikPay.
  • FACTS (payment plan): Make college more affordable by paying for tuition and fees over time by setting up a payment plan with FACTS. This includes Pending Aid Payment Plans & Housing Options. See instructions below on how to use FACTS.

Want to pay in-person?

The Cashier's Office is where you pay your tuition and fees, learn more about the tuition payment plan, pay for your transcript requests and inquire or resolve any questions pertaining to your financial obligations with Kilgore College.

  • Location in Kilgore: The west end of the Devall Student Center
  • Location in Longview: In the KC-Longview Hendrix Building

Payments

How to use QuikPay and Frequently Asked Questions

 

QuickPAY: e-billing & e-payment:

QuickPAY is an electronic system for all students to view their bills, print their bills and make payments online. Through the new QuikPAY E-bill system, an email will be sent to each student's official Kilgore College address and any authorized payer’s email address every time a new Student Billing Statement is ready. Students can designate "authorized payers" for the account to make payments for them through the system.

What are the benefits of QuikPAY?

Kilgore College will e-mail you electronic bills (statements). The e-bills are also available after you log into QuikPAY.

Students can make e-payments with an echeck (ACH) or a credit/debit card.

Please note that QuikPay is not a payment plan system. If you wish to set up a payment plan, you will need to do that through FACTS.

How do I access QuikPAY?

Log in to your Campus Connect account and click on "Student Info" and then click on "Pay by Check or Credit Card." Here, you'll select the term that you're paying for.

What will the homescreen look like when I log in?

The home screen should look something like this (below). You'll notice options on the left side of the screen for message board, payment profiles, authorized payers, preferences, view accounts, make a payment and transaction history.

Make sure to click "Payment Profiles" to set up your payment information (credit card info, etc.). Also, you can set up "Authorized Payers" which are other people who will have access to your account to make payments.

How do I set up authorized payers for my account?

Maybe your parent or guardian is paying for your school. If this is the case, you can set up an "authorized payer" on your account so they can acces the account balance to make the needed payment. To do this, select "Authorized Payers" from the left side of the screen and select "Add New" to set them up on your account.

How do I make a payment?

Select "Make Payment" on the left side. You can make a payment online using a stored profile or set up a new profile.

Features & benefits include:

  • The flexibility to view your bill electronically 24 hours a day, 7 days a week from any location via the internet
  • The ability to pay your bill electronically 24 hours a day, 7 days a week from any location via the internet with a bank account in the United States
  • The option to authorize third parties - such as a parent, guardian, or sponsor - to view and pay the bill
  • Receive your tuition bills faster - online with email notification
  • View your current bill plus 16-month invoice history online (once 16 months have been established)
  • Elimination of mail service - no postage required and no risk of lost payments
  • Make convenient electronic payments from a checking or savings account (banks in the United States only) - without using paper checks or money orders
  • Billing information and payments are private and secure
  • Ability to access and print a PDF of the paper bill
  • Immediate confirmation of E-payment
  • Saves money - no check writing, no envelopes or stamps needed

How e-billing and e-payments work:

  • An email announcing that the Student Billing Statement is ready to be viewed/paid online will be sent to the official student email address and any authorized payer’s email address with a link to the QuikPAY website.
  • If you are a student, the link will take you to www.kilgore.edu where you can access the QuikPAY website through Campus Connect.
  • Once on the QuikPAY website, students may set up a parent, spouse, partner or others as authorized payers who will then have access to view the statement and make online payments (see section on Authorized Payers).
  • If you are an authorized payer the link will take you directly to the QuikPAY website, where you can securely login by typing the user name and password provided to you by the Kilgore College student who set you up as an authorized payer.
  • Once logged in, you will be on the "Message Board" of the QuikPAY website. Important information from Kilgore College will be posted to this page, so please check it regularly.
  • Select "View Accounts" to see the current Student Billing Statement.
  • To make payments, select "Make Payment."
  • To print the bill, select the PDF icon on the "View Accounts" screen. This copy can be used for record keeping, or for mailing payments to Kilgore College (address is on the PDF statement). You can also print any screen by selecting the print icon on your browser toolbar.
  • Other functions include the ability to view up to 16 months of statements (select "Statement History" from the drop-down menu on the "View Accounts" screen), and the ability to view a history of online payments.

How to pay your bill:

  • E-Check

One of the best features of QuikPAY is the ability to make secure online payments that automatically debit a checking or savings account. E-Checks can be made only from bank accounts in the United States. To make an online payment via E-Check, simply select "Make Payment" on the navigation bar of the QuikPAY website and follow the directions on the screen.

Each time an online payment is made by the student or an authorized payer, an email with a confirmation number will be sent. Payments are posted to the student’s account at the time of transaction.

To view a record of online payments made to your account, select "Payment History" on the navigation bar. If you are an authorized payer, you will only be able to view the online payments that you have made.

  • Credit Card

Another great feature of QuikPAY is the ability to make secure online payments with Visa, Mastercard, Discover, or American Express. Debit cards and prepaid cards are also accepted. To make an online payment via credit card, simply select "Make Payment" on the navigation bar of the QuikPAY website and follow the directions on the screen.

Online credit card payments are posted “real time” to the student’s account, and an email with a confirmation number will be sent.

To view a record of online payments made to your account, select "Payment History" on the navigation bar. If you are an authorized payer, you will only be able to view the online payments that you have made.

  • Personal Check or Money Order

To pay by personal check or money order, print the bill by selecting the PDF icon on the "View Accounts" screen, and mail with your payment to the address provided on the statement.

How can a student set up an authorized payer?

  • Login to the Kilgore College QuikPAY website via CampusConnect and select "Authorize Payer" on the navigation bar
  • Follow the online instructions to create a user name and temporary password for each authorized payer. (The temporary password must be changed by the authorized payer when he or she first logs in to the site.)
  • Authorized payers will receive an automated email notification with the login name informing them that they have been authorized. The student will provide the temporary password to the authorized payer.
  • Each billing cycle, both the student and authorized payers will receive an email notifying them that the E-Bill has been sent. Students and Authorized payers receive a link in their email that takes them directly to the QuikPAY login page. Students can also access the QuikPAY website via CampusConnect. This ensures the privacy of student information on CampusConnect, such as class schedules and grades.
  • Students have the ability to cancel authorized payers access at any time by logging in to their QuikPAY account and deactivating the authorized payer’s login ID.

Frequently asked questions:

What is E-billing and E-payment?

Beginning Fall 2013, Kilgore College introduced QuikPAY, an electronic system for all students to view their bills, print their bills and make payments online. Through the new QuikPAY E-Bill system, an email will be sent to each student's official Kilgore College email address and any authorized payers email address every time a new Student Billing Statement is ready.

What is the difference between my monthly E-bill and the account information I can see on CampusConnect?

The monthly E-bill is a web-based presentation of your student bill. It represents a snapshot in time of your monthly bill. In addition, it will also reflect account activity that has occurred since the billing statement was created. CampusConnect displays your complete account history and is updated every night to display transactions that have occurred in the previous 24 hours.

What company has Kilgore College partnered with to provide this service?

Nelnet Business Solutions is providing QuikPAY, a hosted electronic bill and payment service. Our contract with them ensures that the processes are compliant with the Family Educational Rights and Privacy Act (FERPA) and the Gramm-Leach-Bliley (GLB) Act

Is the Nelnet QuikPAY website secure?

Kilgore College believes that security is a very important factor in providing E-billing and E-payment services. The technical architecture/security of the Nelnet product uses intrusion detection and firewall systems to protect the network.

Why is Kilgore College transitioning to E-billing and E-payment?

Kilgore College has decided to move to E-billing and E-payment for several reasons, including saving time and money, as well as providing our students with a convenient, secure method to view and pay their accounts. The QuikPAY system is available worldwide, 24 hours a day and 7 days a week. There are no checks, envelopes or stamps needed to make a payment. Additional benefits include viewable billing and payment history as well as convenient access for authorized payers whom the student sets up.

How can I make an E-payment?

E-payment is an optional feature of QuikPAY. Credit card, debit card, checking and savings account information from a bank within the United States can be entered at the QuikPAY website and payments will be transferred electronically to Kilgore College. You will have the option to have the site retain your bank account information or you may enter it each time you make an E-payment. Authorized payers will be able to view only their own payment and bank information. Each authorized payer is assigned a separate PIN number for added security and privacy.

Can I pay my E-bill with a credit or debit card?

Yes. We accept Discover, Visa, Mastercard, and American Express.

I do not feel comfortable paying my bill online. What other payment methods are available?

Paying electronically is the preferred bill payment method, but it is optional. You may send payments by mail or pay in person at the Cashier’s Office on either the Kilgore or Longview campus of Kilgore College. To send a check or money order through the mail to our payment processing center, please print a copy of the PDF bill and mail it with the payment (payable to Kilgore College with your KC Student ID number printed clearly on the front of the check) to:

Kilgore College
Cashier’s Office
1100 Broadway Blvd.
Kilgore, TX 75662

Do I need a certain type of computer, software or web browser to use QuikPAY?

QuikPAY requires Microsoft Internet Explorer 5 or newer, Mozilla Firefox 2 or newer, Safari 3 or newer, or Google Chrome with JavaScript, Cookies, and Secure Sockets Layer (SSL) enabled.

I have no bank account. How do I pay my bill?

You can pay your E-bill by printing a copy of the PDF bill and by sending the form with a money order (payable to Kilgore College with your KC Student ID number printed clearly on the front of the money order) to our payment processing center at:

Kilgore College
Cashier’s Office
1100 Broadway Blvd.
Kilgore, TX 75662

You may also pay your bill by cash, check, credit card, debit card, cashier’s check or money order in person at the Cashier’s Office of both Kilgore College campuses.

Do you accept payments from foreign bank accounts?

The QuikPAY system cannot accept payments from foreign bank accounts.

How do students log in and view their bill?

Students will receive a monthly email notification with the subject line “Kilgore College Student Account Bill” with a link to the QuikPAY website where their Kilgore College ID number and PAC are used for authentication. Students can also access their account through CampusConnect. Upon login, students can view the bill, set up and store bank account information, pay the bill electronically, and print paper copies.

How can my parents/authorized payers log in and view the bill?

People other than the student may have the ability to view the bill as an authorized payer. Students must set up authorized payers in the system. Students will Login to the Kilgore College QuikPAY website via CampusConnect and select "Authorize Payer" on the navigation bar.

Follow the online instructions to create a user name and temporary password for each authorized payer. (The temporary password must be changed by the authorized payer when he or she first logs in to the site.) Authorized payers will receive an automated email notification with the login name informing them that they have been authorized. The student will provide the password to the authorized payer. Each billing cycle, both the student and authorized payers will receive an email notifying them that the E-Bill has been sent. Students and Authorized payers receive a link in their email that takes them directly to the QuikPAY login page.

How can my parents/authorized payer pay the bill?

Authorized payers have all the same QuikPAY options that are available to student payers. No one else will be able to view a payee’s confidential account information, not even the student. In the interest of security and privacy, each authorized payer is assigned a separate PIN number to access their account and payment history.

How to use FACTS and Frequently Asked Questions

Steps to Enroll in FACTS:

More info here including target dates to enroll by, pending aid payment plan and housing options.

To check your account:

Login into your MyFACTS Account using your user ID and password.

If you have forgotten or misplaced the ID or password, contact FACTS at (800) 863-2287 or e-mail: account@factsmgt.com

Frequently asked questions about FACTS:

When and what time will the funds be withdrawn from my bank account?

FACTS specifies the date each payment will occur, but it is your financial institution that determines the time of day the payment is debited. FACTS recommends you check with your financial institution to determine how far in advance funds should be deposited into your account to ensure the automatic payment clears. If a payment date falls on a weekend or banking holiday, the payment will be attempted the following business day.

How will I be notified of my payment information?

Once your agreement is posted to the FACTS system, you will receive a confirmation notification of your payment amount by e-mail or letter. Payments will be processed until the total balance is paid in full. The notification has important information you must have to log on to your My FACTS Account. The notification also serves as a reminder that a $30 (1–6 payments) non refundable enrollment fee will be processed from the account indicated on the agreement.\

Can I pay by phone with FACTS?

In accordance with the Terms & Conditions of your FACTS agreement, payments are processed electronically. FACTS does not accept payments by phone.

What is the FACTS Access Code?

To help protect your privacy, FACTS asks the person responsible for the payments to create an access code. If you should call into FACTS inquiring about your FACTS agreement or inquire online through My FACTS Account, you will be required to verify your FACTS Access Code. If you do not create an access code on your FACTS agreement, one will be randomly assigned to you. Your FACTS Access Code will be identified on your FACTS Confirmation Notification. Please remember to keep a copy of your confirmation notification.

Who do I contact if I have more questions?

  • To make changes to your address, phone, or banking information: Call FACTS at (800) 609-8056.
  • Questions regarding your financial aid award: (903) 983-8211
  • Questions about your tuition balance: (903) 983-8108.
Payment Information for Classes
  1. Payment can be made through cash, checks and credit cards at the cashier window. No checks will be accepted for testing or holds on student accounts.
  2. Payment Plans for each fall can be made online through Campus Connect using the FACTS system. Full payments may be made through Quikpay for Summer I, Summer II and Fall. An installment plan is available for the Fall semester and is set up online through Campus Connect. Under the student information tab, choose Payment Plan, review the statement, then click the FACTS button. Payment Plans can be set up using a credit card, checking account or savings account. There is a one time $30 processing fee charged to set up the payment plan. The number of payments to be made is dependent upon the application date.
  3. All students eligible for Financial Aid should set up a Pending Aid Payment Plan. This will insure the class schedule will not be dropped for nonpayment due to any Financial Aid delay. The first Pending Aid payment plan due date is scheduled after all awarded and accepted aid has been applied to the student account. This payment plan only goes into effect if there is a balance due on an account after financial aid is applied. A $30 processing will be assessed and included with the first payment. The number of payments to be made under the plan is dependent upon the application date.

Important payment dates for the spring:

January:

  • 2 (Fri) Offices open (7:45 a.m.)
  • 6 (Tues) Late registration (8:30 a.m. - 6 p.m.) and last day to pay without late payment fee; Web registration and web payment close at midnight*
  • 7 (Wed) No registration, no schedule changes, no payment accepted
  • 9 (Fri) Drops/withdrawals from school must be completed by close of business to receive 100% refund less $15 matriculation fee
  • 12 (Mon) First class day (70% refund begins)
  • Jan. 12-Feb. 2 70% refund for dropped courses or withdrawal from school
  • 20 (Tues) $50 late fee begins

February:

  • 3-9 (Tues-Mon) 25% refund for dropped courses or withdrawal from school
  • 9 (Mon) 20th class day – last day for any refund
  • 11 (Wed) Pell, scholarship and tuition refunds available, Student loan refunds available for returning students; 1st disbursement for spring only loans (2nd disbursement on March 6)
  • 26 (Thur) Student loan refunds available - 1st disbursement for 1st time borrowers (2nd disbursement on March 6)

March:

  • 6 (Fri) 2nd disbursement of loan refunds available for 1st time borrowers and returning students

April:

  • 6 (Mon) Registration for summer/fall begins for current students
  • 10 (Fri) Last day to withdraw from enrollment or drop with a W
  • 13 (Mon) Registration for summer/fall begins for all students

*Because processing times vary, please begin web installment payment contracts before 11 p.m. Classes not paid by midnight will be dropped.

For information about Payment Options:

Cashier's Office in Kilgore
Phone:
(903) 983-8108
Office:
Devall Student Center (DSC), 1st Floor
Cashier's Office in Longview
Phone:
(903) 753-2642
Office:
KC-Longview Hendrix Bldg. (LH)